You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
try formatting the player using the player itself...to format the player using the player itself,,go to menu, setting and there should a format option..click on that and the player should start working back again..let me know if that doesnt work..try formatting the player using the player itself...to format the player using the player itself,,go to menu, setting and there should a format option..click on that and the player should start working back again..let me know if that doesnt work..
Answers & Comments
You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep
Does the computer recognized your device?
try formatting the player using the player itself...to format the player using the player itself,,go to menu, setting and there should a format option..click on that and the player should start working back again..let me know if that doesnt work..