RELOADING THE SIMS 4 WITH WINDOWS 10 ON A NEW LAPTOP
MY SIMS 4 SERIAL CODE HAS BEEN USED ON MY PREVIOUS LAPTOP AND NOW I CANNOT USE IT, IT SAYS THAT IT HAS BEEN USED BEFORE ??? WHAT DO I DO??
Video Game Consoles & Games - Electronic Arts - The Sims 4
Answers & Comments
I believe that with the Sims 4 the product code is linked to the account not the machine, try going to My games (On origins, with the right account logged in) and changing the preferences to show all games across all platforms on, the default doesn't show uninstalled games, see. You should be able to install it from there, if it doesn't work I'd recommend contacting EA customer support