I have the same problem on mine so I was doing some internet research. Your crock pot is on the recall list. Go to www.rivalrecall.com and register for a new base. Your cord will have a date stamped on it. If it is between 0199 and 1802 (1st week of 1999 through the 18th week of 2002) Rival will replace your base.
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I have the same problem on mine so I was doing some internet research. Your crock pot is on the recall list. Go to www.rivalrecall.com and register for a new base. Your cord will have a date stamped on it. If it is between 0199 and 1802 (1st week of 1999 through the 18th week of 2002) Rival will replace your base.