Roku 3 hdcp
Roku 3 when accessing content displays the folowing error message: HDCP Unauthorized. Content Disabled." Have soft booted, hard booted, powercycled, powercycled TV, re-seated hdmi cable, tried 3 different hdmi cables, am able to get audio and can get video until begin streaming most any channel on the roku 3. Please advise.
Televison & Video - Roku - 3
Answers & Comments
Hello... I searched the internet and found this. I hope this helps...
- If you are trying to stream 4K Ultra HD content when you see the purple screen, review the instructions for setting up your Roku player for 4K. Go to the next step if you continue to see a purple screen.
- On both your Roku player and your TV or AVR, unplug each end of the HDMI cable.
- Power off your TV and your Roku player and unplug their respective power supplies.
- Reconnect both ends of the HDMI cable, pushing them firmly, all the way in.
- Reconnect your TV and your Roku player to their power supplies and power them on.
- Try viewing the video again.
If the above did not resolve your issue, try these additional suggestions:
- Try a different HDMI input on your TV.
- Try using a different HDMI cable (less than 6 feet if available), just to make sure the cable you are currently using does not have any defects.
- If you are using an HDMI switch or AVR, try connecting the Roku player directly to the TV.
- Try another TV, if possible.
- If you are using a computer monitor, try using a TV, if possible.
- Try using different Display Settings on your Roku player. You can find these settings under Settings >Display type.
- If this is the first time you are seeing this HDCP purple screen after setting up your Roku player, ensure that your TV and/or AVR supports HDCP. Contact your equipment manufacturer for more information.
To resolve the "HDCP unauthorized. Content disabled" issue, try these steps: