First open the "Device Manager" to check for any error messages related to the device and click on "Start" and select "Control Panel" .

Now double-click on the "System" icon then click on the "Hardware" tab and click the "Device Manager" button. A new window appears, and displays whether the device is working properly. If there are any errors, click the "Troubleshoot" button and follow the given onscreen instructions.

Check the DVD that you are trying to use to and ensure that it is free of dirt and scratches and the proper format compatible with your drive.

Now uninstall any drivers that may be on your computer from previous DVD drives.

Now download the latest driver updates for your DVD drive model from Lenovo website & install it.

Also check on Lenovo website that your machine has the minimum requirements to operate the drive.

Now restart your computer & check your DVD drive.
I hope issue has been resolved.


If the same problem is still occurring, get the reliable technical assistance for Lenovo at http://www.vtechsquad.com/lenovo-support/

Rub1 hello,

It seems like a hardware problem with your cd/DVD drive.
I suggest trying to use Windows Update, perhaps there is a driver conflict.
Try to update the drivers on everything, and see if this works.
If not, try rolling back the driver for the drive.
If none of that works, enter the BIOS by pressing F1 when your computer starts (before Windows gets on).
There, check if DVD/CD drive is Enabled or Disabled.
If it is disabled, it might indicate a hardware failure. Then, if warranty is still applicable, I would suggest sending your laptop to a service provider near you.