No, the heads cannot be altered, they are a one piece unit - they can be remanufactured, but this is very complicated and expensive.. But the shaft is adjustable/bendable, especially in the small amounts you need. Since we are not directly related to your repair shop all i can say to you is to send them back for a proper fitting. If they refuse to do it (or they can't) then get your money back and go to another shop.
Answers & Comments
No, the heads cannot be altered, they are a one piece unit - they can be remanufactured, but this is very complicated and expensive.. But the shaft is adjustable/bendable, especially in the small amounts you need.
Since we are not directly related to your repair shop all i can say to you is to send them back for a proper fitting. If they refuse to do it (or they can't) then get your money back and go to another shop.