Same stupid problem green is on when plugged in i have sound to turn on with drums beating but no screen have only used the chargers provided when i bought the tom tom i havent even used it in probably 4 months went to use it and this is what happens such bull
If you have no screen on, then i think you might need to replace the unit and hopefully it is still under warranty. But if not try this, turn the unit on and look very closely at the screen, change the angles and see if you can see a very faint image, if you can, then the unit is working but the backlight display is not working. If it is the backlight display it could be caused by something as simple as a loose connection, or it could need replacement. Hope this helps
Answers & Comments
If you have no screen on, then i think you might need to replace the unit and hopefully it is still under warranty. But if not try this, turn the unit on and look very closely at the screen, change the angles and see if you can see a very faint image, if you can, then the unit is working but the backlight display is not working. If it is the backlight display it could be caused by something as simple as a loose connection, or it could need replacement. Hope this helps