Take the battery out and place it back in the phone that usually works i work for sprint customer support not technical support but that seems to do the trick alot it resets the phone if that dont work dial *2 from ur mobile device to call technical support
Answers & Comments
Take the battery out and place it back in the phone that usually works i work for sprint customer support not technical support but that seems to do the trick alot it resets the phone if that dont work dial *2 from ur mobile device to call technical support
Your screen is broke you need a new one or buy a new phone the same thing happen to me with the same phone and it cant be fixed