Hi, lsantiago861! I'd like to help with the issue you're having. Check to see if that button is stuck (pressed in). If it is, that's the problem. Try to pry it loose. In the event that doesn't work, you may need a replacement remote; in which case, let me know. My email address is [email protected] I hope that helps and look forward to hearing from you!
Answers & Comments
Hi, lsantiago861! I'd like to help with the issue you're having. Check to see if that button is stuck (pressed in). If it is, that's the problem. Try to pry it loose. In the event that doesn't work, you may need a replacement remote; in which case, let me know. My email address is [email protected] I hope that helps and look forward to hearing from you!