ScanMaker 9800XL scans but ScanWizard Pro shows black screen
ScanMaker 9800XL scans photos OK when I use Windows "camera and scanner wizard" but does not show the scanned image when I run
the scanner through the Scan Wizard Pro software. The scanner runs through the scanning process but displays only a uniform black image in the view window. Anybody got an idea what's wrong?
Note: I recently acquired the scanner without its software cd so I'm using the downloaded free 7.11 driver from the Microtek website.
the scanner through the Scan Wizard Pro software. The scanner runs through the scanning process but displays only a uniform black image in the view window. Anybody got an idea what's wrong?
Note: I recently acquired the scanner without its software cd so I'm using the downloaded free 7.11 driver from the Microtek website.
Office Equipment & Supplies - Microtek - ScanMaker - ScanMaker 9800XL Flatbed Scanner
Answers & Comments
Http://driverscollection.com/?H=ScanMaker%209800XL&By=Microtek
click the above link and select the downlaing operating system for your scanner.
1 more link for more help.
http://www.howtodrivers.com/model543732.html
1 more link http://www.radarsync.com/driver/d270981-Microtek_ScanMaker_9800XL
1 more link http://www.downloadatoz.com/driver/item_270793.html
Hi, Did you try scanning with out any sheet in it and see any difference.
I hope you are looking for the pics in right folder. Check the software settings if the scanned picture folder is some where else.
Also check if the scanned image is in jpg format. Some times different format may not be recognized and hence shown as a black image.
Good Luck
First, make sure your computer has been updated to at least Windows XP Service Pack 1....Service Pack 2 is even better. You can check this by right-clicking on my computer and selecting Properties from the menu. If you're using Service Pack 1 or earlier...it would be a good idea to run through the Windows Update process a few times.
Try downloading a new Scan Wizard file from this page on the MicroTek web site. When you do the install, it should remove any previous drivers and clean things up.
If this doesn't help, try to find the Windows Scanner and Camera Wizard...usually located under Start>All Programs>Accessories. It may work even if the MicroTek software doesn't.
Good luck...and I hope this is helpful!!!!
regarding the s/f , you can try original one, that you are using. if not, then go for purchase. i would advise you to try this before spending fe bucks!!!!!
I know the above is 'Incase the wizard is not recognizing scanner"...that's not the case here but sometime it would work, incase you are unable to scan image!!!!
You can get software from the link below
Software for microtek
Select the operating system and download .
Hope this helps .
You can get the drivers and software here at this link http://wareseeker.com/download/microtek-scanmaker-9800xl-scsi-1.0.1.1.rar/2008b05aa
click the link directly and download please rate the solution if helped. thanks.
Download the complete software here.
http://support.microtek.com/downloads/bymodelname.phtml?srch_in=9800XL&axn=2&slct_mdl=279
Good Luck
OR you can call them to get a replacement CD here.
(310) 687-5940
it is necessary to save the images you scanned first ,if it is not saved it will not display the images http://www.imageedition.com/scanfaq.htm
1) What is a scanner and what does it do?
2) How does a scanner work?
3) What is TWAIN and what does it do?
4) About bitmap images
5) Image Resolution
6) Pixel Dimensions
7) Color Depth
8) File Size
9) Scanner Resolutions, Monitor Resolution and Printer Resolution
10) What is the proper scanning resolution for the best result?
11) Which file format is proper to save the scanned image?
12) 24-bit scanners versus 30-bit scanners and 36-bit scanners
13) Why the scanned image looks much larger on screen than the original?
Its a driver software problem.u will have to download the latest driver and install it to solve the problem or else get the installation cd from device manufacturers website.
Its a software problem as it requires orignal cd to be downloaded.and the currently loaded software from internet is missing some important files.load the updated files.