Screen has weird color and refresh rate is very slow
When watching the picture is leaves traces as someone moves their hands. It seems like the refresh rate is not working.
Televison & Video - Samsung - LE - UN55ES6500 55 Inch 3D 1080p Smart TV LED LCD HDTV
Answers & Comments
Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electronicshelponline.blogspot.com/
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.
Knight, thanks' for your feed back. I did a factory reset yesterday and the problem still exists. I unplugged from the wall overnight and still the problem exists. Is there any site that you know of that would show me how to test the main board? Can you rule out the t con board?