Could be a number of issues but if the watch was closed correctly and hasnt gotten wet then it probably needs a dab of watch oil and a spin.
Everyday we get this issue. Customer gets new battery but the hands dont move. Its possible that its running electronically but not mechanically. As the watch ages the watch oil begins to lose viscosity and thickens and there is no torque in a watch movement so the hands wont move! So by adding a drop of oil and putting it on a clyclonic machine to force the hands to spin with a magnetic field it releases the stuck hands and the oil is released into the movement to lubricate the wheels! :-)
So, you should find a reputable watch repair business and have them recheck the battery and if they have a cyclonic machine then they should be able to see if the watch has that "beat" that comes off of the magnetic rotor! :-) If the o-ring or seal has been damaged and moisture has gotten into the watch then they can dry it out under a warm light with the case back removed and reoil the movement! Hopefully this will help!
You can also take it back to where it was purchased and they might be able to assist you with repair as well.
Answers & Comments
Could be a number of issues but if the watch was closed correctly and hasnt gotten wet then it probably needs a dab of watch oil and a spin.
Everyday we get this issue. Customer gets new battery but the hands dont move. Its possible that its running electronically but not mechanically. As the watch ages the watch oil begins to lose viscosity and thickens and there is no torque in a watch movement so the hands wont move! So by adding a drop of oil and putting it on a clyclonic machine to force the hands to spin with a magnetic field it releases the stuck hands and the oil is released into the movement to lubricate the wheels! :-)
So, you should find a reputable watch repair business and have them recheck the battery and if they have a cyclonic machine then they should be able to see if the watch has that "beat" that comes off of the magnetic rotor! :-) If the o-ring or seal has been damaged and moisture has gotten into the watch then they can dry it out under a warm light with the case back removed and reoil the movement! Hopefully this will help!
You can also take it back to where it was purchased and they might be able to assist you with repair as well.