There could be several reasons why your softener is not using salt. If it has a Demand Control the turbine that meters the water may be blocked and stuck so the softener doesn't realize that you are using any water, so it won't try to regenerate.
Your injector may be plugged, although this would cause the salt tank to become more full with each regeneration.
If you initiate a manual regeneration and regeneration does not happen you may need to replace the softener.
Knowing what make, model and age of your softener would help greatly in assessing. The best quality softeners last 15 to 18 years unless you have an Autotrol Turbulator in your softener, in which case add 25% more time; 19 to 23 years. There are a few brands that don't seem to last longer than 10 years...
Answers & Comments
Hi Joey,
There could be several reasons why your softener is not using salt. If it has a Demand Control the turbine that meters the water may be blocked and stuck so the softener doesn't realize that you are using any water, so it won't try to regenerate.
Your injector may be plugged, although this would cause the salt tank to become more full with each regeneration.
If you initiate a manual regeneration and regeneration does not happen you may need to replace the softener.
Knowing what make, model and age of your softener would help greatly in assessing. The best quality softeners last 15 to 18 years unless you have an Autotrol Turbulator in your softener, in which case add 25% more time; 19 to 23 years. There are a few brands that don't seem to last longer than 10 years...
Steve Scott CWS, CI