In the search bar type dxdiag and see if it finds that program if it does, run it. That will tell you what version of direct x that you have. This might also be an issue with the graphics card driver that you are using. Check for updates to that driver.
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In the search bar type dxdiag and see if it finds that program if it does, run it. That will tell you what version of direct x that you have. This might also be an issue with the graphics card driver that you are using. Check for updates to that driver.