Shredder Errors before Paper Touches Blades
Our office has an Olympia 1500.1C. We received it through GSA about 2 months ago. on 13 Jan 09 it worked fine, but on 14 Jan 09 it errored out when you tried to shred paper. It will run in reverse fine. We have vacuumed everything that we could. It was oiled on a regular basis.
Office Equipment & Supplies - Olympia - 1500.1C HS Shredder
Answers & Comments
When the paper shreds it pulls both the blades inward. Reverse spins them outward.
There must be something too large between the blades because it can be pushed up just not pulled down.
Has a staple or paperclip been inserted into the machine?
Try one of these two things:
When you're vacuuming the machine, hold the reverse button in and see if that helps.
Unplug it, take out all loose pieces like the bag liner, tape the door closed, get another individual to help you flip it upsidedown and GENTLY tap the machine to break free any obstructions.
Hopefully one of these solutions will work for you.