Skype comes up and says my camera is not supported
After going thru all of the setup, and repairing many of the problems I've seen reported here, I went into the Skype tools options to set up the video and supposedly my WC3301 isn't supported by them. Are there other drivers available to upgrade? I'm currently using Windows 2000 Pro Service pack 4.
Computers & Internet - Gear Head - WC330I Webcam
Answers & Comments
- Extract from Skype Help
- "Most PC-compatible webcams should work with Skype, although some older models may not. Make sure you download and install the most recent drivers for your webcam (you can get these from the webcam manufacturer’s site). Or, you can buy a webcam that’s guaranteed to work seamlessly with Skype from the Skype Shop.
- Make sure both you and the person you are video calling are using the latest version of Skype. To check what version you have, click Help > About Skype.
- Please check that your computer hardware configuration supports video calls – the recommended system requirements are a 1 GHz CPU, 512MB RAM, a video card with at least 16MB of memory and a 512/256kbit (down/up) broadband internet connection.
- Check that your video device supports DirectShow 9.1 standard (WDM is currently not supported).
- Make sure that you have the latest version of DirectX. You can download DirectX if you need it. After installing it, please go to Start > Run and type dxdiag. In the window ensure you have DirectX9.0c or higher. Sometimes the installation fails to update the version and in these cases please contact Microsoft for support."
Gearhead Supporthttp://www.pcgearhead.com/cams.html
Try going back to an older version of Skype - I read a logitech forum which recommended that (different problem)
Did you contact Gearhead for assistance?
Louis, did this webcam work with a previous version of Skype? Have you tried using an older version as FYmickydee suggested?
If you need help finding an older version, I can help you with that. You know how to contact me.