Hi, You say you have a 24 volt constant supply to the white neutral wire? This would be normal. You must be checking it to ground? If you have a black and white wire, you should have 24 volts across the 2 wires, not to ground, for the coil/ solenoid to energize and let water in.Check to see if indeed you have voltage across the black and white or what ever color is being used, and if you do then the solenoid is faulty, not opening and will need to be replaced. You can get one at a appliance parts house or online even.If you don't have 24 volts across the 2 wires, It would have to be in the on/off switch. I am sure the other leg of power comes from the switch to open the solenoid. If you are inclined to check this and able, trace this wire back to the source and see where it goes and if it is the switch, then it will be the problem. You may have a diagram on this unit you can follow the wire on. Please keep me updated on this and we can go deeper into it if need be. Shastalaker7
Good morning, Just wanted to follow up on you're unit to see what is going on and if you have found out anything at this time? Please keep me posted so I can help you solve this. Sincerely, Shastalaker7
Good morning, Just wanted to follow up on you're unit to see what is going on and if you have found out anything at this time? Please keep me posted so I can help you solve this. Sincerely, Shastalaker7
Answers & Comments
Hi, You say you have a 24 volt constant supply to the white neutral wire? This would be normal. You must be checking it to ground? If you have a black and white wire, you should have 24 volts across the 2 wires, not to ground, for the coil/ solenoid to energize and let water in.Check to see if indeed you have voltage across the black and white or what ever color is being used, and if you do then the solenoid is faulty, not opening and will need to be replaced. You can get one at a appliance parts house or online even.If you don't have 24 volts across the 2 wires, It would have to be in the on/off switch. I am sure the other leg of power comes from the switch to open the solenoid. If you are inclined to check this and able, trace this wire back to the source and see where it goes and if it is the switch, then it will be the problem. You may have a diagram on this unit you can follow the wire on. Please keep me updated on this and we can go deeper into it if need be.
Shastalaker7
Good morning, Just wanted to follow up on you're unit to see what is going on and if you have found out anything at this time? Please keep me posted so I can help you solve this.
Sincerely, Shastalaker7