Some button on the keypad beep while others don't. After disconnecting the powerband and reconnecting, it beeps once when batteries were reinserted. After trying to set new codes, some buttons still do not beep when pushed. The lock key does not beep nor do anything. The circuit board then beeps three times after a while. Any help would be appreciated. Thank you
Locks & Locksmithing - Weiser Lock - Powerbolt 1000 Lock
Answers & Comments
Powerbolt is Beeping?
This is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:
Why is my Powerbolt 1000 unit beeping?
To determine why your lock is beeping abnormally, please follow these steps:
Take out batteries and unplug powerstrip.
Let it sit for 1 minute, then put the batteries back in and wait another minute.
If it does not beep, the keypad needs to be replaced (17733-1).
If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).
The complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:
http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx
Since you've already gone through the battery change, this suggests that you need to replace the appropriate Powerboard for your lock.
So this is the link to Weiser Customer Support Page:
http://www.weiserlock.com/en/CustomerService/ProductSupport/SupportContact.aspx
I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.
Good luck!