I had the same problem. You can get replacement parts off of their website. They usually don't offer plastic replacement items like slides or stairs. You usually can only get hardware, stickers and wheels and such. For each item they carry replacement parts, their website tells you which part and how much it costs.

Here is the link for your product.

http://www.littletikes.com/consumerservice/ReplacementParts-detail.aspx?Product_ID=2490&

I have managed to find a replacement doorbell for the Little Tikes playhouse. It is costing me