I ran into the same problem myself. One possibility is this: Follow this sequence: 1) With the top up and the disk NOT engaged, turn the main power on. 2) Put the disk in and lock the top down. At this time, the cup logo shouls flash once and stay on. 3) Push the large round button once and the cup logo will flash and the brewing should start. I had a few things out of sequence at first and it was frustrating me as well. I hope this helps!!
Answers & Comments
I ran into the same problem myself. One possibility is this: Follow this sequence: 1) With the top up and the disk NOT engaged, turn the main power on. 2) Put the disk in and lock the top down. At this time, the cup logo shouls flash once and stay on. 3) Push the large round button once and the cup logo will flash and the brewing should start.
I had a few things out of sequence at first and it was frustrating me as well. I hope this helps!!