Targus usb optical mouse not recognized by windows
I just got a Toshiba netbook and a Targus usb mouse to go with it, but the mouse came with no instructions and it doesn't need batteries. When I plug it into the usb it lights up, but my computer says it cannot recognize it or it is malfunctioning. I tried rebooting, I even took the battery pack off, but it still doesn't work. the mouse has no buttons other than the left, right and scroll buttons. I have tried plugging it into all the ports. I am at a loss.
someone please help!
someone please help!
Computers & Internet - Targus - Wireless Optical Notebook Mouse PAWM10U
Answers & Comments
Hi there!
The Targus WIreless Mouse with Power management is supported by Windows and does not require additional drivers. To confirm that Windows has loaded the drivers:
Click Start>Right-click My Computer>Select Manage
Select Device Manager
Expand the Human Interface Devices section.
You should see an entry for USB Human Interface Device. If you don't see an entry, right-click on the Human Interface Devices entry and select Scan for hardware changes.
If you don't see any results, look for any yellow question marks or exclamation marks underneath the Unknown Devices category. You may find the mouse listed there. If so, right-click on it and select "Update Driver". Select "Yes, this time only", then click Next, leave the default selection as is and click Next. If the update fails, try again except this time, after the first "Next", select the advanced option, "Install from a list or a specific location", then click Next.
Select "Don't search. I will choose the driver to install".
If a default selection appears on the screen that follows, click Next and it should install. If successful, I recommend you restart your machine for any changes to take effect. If the installation isn't successful, you may need to submit a ticket on Targus' support site.
I hope this helps you! If you have any questions, feel free to reply.