I had the same problem. Turned out to be dirty contacts on the thermostat, easily cured with a strip of sandpaper, but you need to dismantle the iron first.
Remove the 3 Torq screws in the heel plate (the purple triangular bit at the back, that you stand the iron up on when it's cooling off). One of the screws is a security screw so you'll need a special screwdriver, though I suppose you could risk drilling it out if you're desperate.
Prise off the bottom section of the heel plate, to reveal the cable connector block. Pull out the connector block (it's just a push fit).
Pull out the self clean / steam selector button.
Prise off the white plastic front cover (the one under the self clean button, that surrounds the jet spray nozzle).
Under the cover are 3 screws that hold the sole plate and iron body together. Undo them.
Now you should be able to separate the main components of the iron and get to the thermostat. Check the contacts - mine had a build-up of carbon from the arcing as the thermostat operates. Clean both faces with a strip of sandpaper, then reassemble the iron, being careful to align the temperature selection lever correctly.
Answers & Comments
I had the same problem. Turned out to be dirty contacts on the thermostat, easily cured with a strip of sandpaper, but you need to dismantle the iron first.
- Remove the 3 Torq screws in the heel plate (the purple triangular bit at the back, that you stand the iron up on when it's cooling off). One of the screws is a security screw so you'll need a special screwdriver, though I suppose you could risk drilling it out if you're desperate.
- Prise off the bottom section of the heel plate, to reveal the cable connector block. Pull out the connector block (it's just a push fit).
- Pull out the self clean / steam selector button.
- Prise off the white plastic front cover (the one under the self clean button, that surrounds the jet spray nozzle).
- Under the cover are 3 screws that hold the sole plate and iron body together. Undo them.
- Now you should be able to separate the main components of the iron and get to the thermostat. Check the contacts - mine had a build-up of carbon from the arcing as the thermostat operates. Clean both faces with a strip of sandpaper, then reassemble the iron, being careful to align the temperature selection lever correctly.
Could be a faulty cable.
If you have a multi-meter and feel confident about dismantling the iron, check that the power is getting through to the element.
If it is and there is still no life, then a new one is likely to be the best option.