Have you downloaded the upgrade, because it could be the upgrade that is causing the problem . Try to install the original software.
I am having this problem too! prints color but not black, brand new cartridge, sorry I am no help, but looking for help myself!
Hi, i had the same problem
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Answers & Comments
Have you downloaded the upgrade, because it could be the upgrade that is causing the problem . Try to install the original software.
I am having this problem too! prints color but not black, brand new cartridge, sorry I am no help, but looking for help myself!
Hi, i had the same problem