Before we start first things first, you DO have the color ribbon installed correct? If so, go to control panel, click Printers and faxes, right click the evolis printer icon, scroll down to properties, open it up, click the graphic tab, then select 6 panels ribbon (YMCKDK) that should do it since I had the same problem.
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Before we start first things first, you DO have the color ribbon installed correct? If so, go to control panel, click Printers and faxes, right click the evolis printer icon, scroll down to properties, open it up, click the graphic tab, then select 6 panels ribbon (YMCKDK) that should do it since I had the same problem.