The computer no longer sees my 320 gb hard drive, do i need to download new drivers? if ao where do i find them
Computers & Internet - SimpleTech - Simpledrive - SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive -...
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Answers & Comments
Possibilities:
1. dead USB port on your computer -- try another port.
2. try a different USB cable.
3. try your external drive on some other computer, to see if it works at all.
4. open the casing, and separate the disk-drive from the USB-to-disk-drive adapter. Connect the disk-drive as a "slave" disk-drive, thus bypassing that adapter, to see if the adapter has failed, or if the disk-drive itself has failed.
5. Google-search for a commercial "data recovery service" -- such companies can disassemble your disk-drive, and fix it, just long-enough to copy all your photos/music onto a brand-new disk-drive.
My SimpleDrive is 3 years old, so no warranty to worry about. I was able to access 2 nights ago, but tonite two different computers, over 7 USB ports, would not recognize the SimpleDrive was even attached. I opened up case, and unplugged/disconnected the control board on the inside of the top of the case, that enables the top of the case to be pressed externally to initiate a backup event. I then used same USB cable and power cable, and connected to computer. SUCCESS! Computer recognized the drive. I immediately checked for volume of used storage space on the SimpleDrive, and on the C drive of computer, and, having enough on the computer, copied all of the SimpleDrive contents onto computer hard drive for temporary "salvage storage." Now will buy new external hard-drive, to re-back up computer hard drive. What a cluster!
DO NOT OPEN THE CASING. It carries a 1 year warranty and opening the casing voids the warranty.I had this problem. I think it's fairly common: the drive works fine, then suddenly is not recognized. CPU asks you to format, but if you turn it off and on again, it works fine till the next time. The Hitachi product support agreed that it was defective. The return process was rather painless (although I had to ship it). I still haven't gotten my new drive, but I'm hoping the problem is fixed. I trust the manufacturer far more than I trust myself, so the simple-minded consumer approach might not be best for everyone. if you got mad skills like ikkenom, go ahead and troubleshoot.