The detergent packet doesn't dissolve. The dishwasher seems to go through the cycles ... the dishes are wet. However I find the detergent packet in the bottom of the dishwasher
Hello- Water flow, temperature, and pressure inside determine whether this little packet will dissolve. Sump blockages or pump /motor weakness both effect amount water spraying inside. Some of these packets don't dissolve in time to enter wash water. Start by using powder or gel again. If it still leaves soap residue, other pump/motor issues exist. Let me know if this info helps- have more if needed. Thanks- ED
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Hello- Water flow, temperature, and pressure inside determine whether this little packet will dissolve. Sump blockages or pump /motor weakness both effect amount water spraying inside. Some of these packets don't dissolve in time to enter wash water. Start by using powder or gel again. If it still leaves soap residue, other pump/motor issues exist. Let me know if this info helps- have more if needed. Thanks- ED