The hand held unit lights up when turned on, and the telescope "homes" but the LED does not show anything. The voice speaks "Bushnell Northstar" but very quietly. The telescope can be moved by the bottom 4 buttons
Optics - Bushnell - NorthStar 78-8846 (675 x 114mm) Telescope
Answers & Comments
Can you reverse the cable end to the hand controller-- a bad cable can cause this. Also low power supply, depleted batteries can also cause this.
Return the hand controller for replacement if batteries and or a new cable do not fix this.