Since you were not as clear as you could have been, my expertise is limited. When I had a camera like this, mine did the same thing. I sent it in to the manufacturer and they told me it was unfixable and my best bet was to purchase a new one. I purchased a refurbished version of the same model, and it worked fine. This is a very rare problem, and your best bet is to get rid of the camera and get a new one.