The main compartment of my DEFY Model C300 BD is not working no matter what temperature I set it at. I have replaced the Thermostat but it is still not getting cold. The freezer however, is working
Freezer is working and the motor runs continually...
Hello Claire Newcombe-Jakeman and welcome to fixya Your "FRIG" is not coming up as a USA domestic... but the principles remain the same There are several reasons ... MOST likely is an ice blockage keeping the air from properly flowing through the EVAPORATOR section of your FREEZER... As difficult as this sounds The first and best thing to attempt is to find a SAFE place for your FOOD for several days (3). UNPLUG, empty and completely OPEN the unit and allow it to DEFROST naturally Do NOT apply any HEAT... ROOM TEMPATURES only! A portable FAN can speed things along... (( be prepared for a LOT of WATER )). Check on your LOCAL internet for part (spares) supply houses. My favorite here (USA) is appliancepartspros.com They have trouble hints an tutorial VIDEO guides. ~~ Fixing a DEFROST failure is not difficult. only three elements - Defrost thermostat - timer or PC control - heater element If there is NOT ANY ICE... it is MOST LIKELY your EVAPORATOR fan.
check here (ask them for parts availability https://www.defy.co.za/product/combi-c300-eco-wd-m/ Hope this helps
Answers & Comments
Hello Claire Newcombe-Jakeman
and welcome to fixya
Your "FRIG" is not coming up as a USA domestic...
but the principles remain the same
There are several reasons ...
MOST likely is an ice blockage keeping
the air from properly flowing through the
EVAPORATOR section of your FREEZER...
As difficult as this sounds
The first and best thing to attempt is to find a SAFE place for your FOOD for several days (3).
UNPLUG, empty and completely OPEN the unit
and allow it to DEFROST naturally
Do NOT apply any HEAT... ROOM TEMPATURES only!
A portable FAN can speed things along...
(( be prepared for a LOT of WATER )).
Check on your LOCAL internet for part (spares) supply houses.
My favorite here (USA) is
appliancepartspros.com
They have trouble hints an tutorial VIDEO guides.
~~
Fixing a DEFROST failure is not difficult.
only three elements
- Defrost thermostat
- timer or PC control
- heater element
If there is NOT ANY ICE... it is MOST LIKELY
your EVAPORATOR fan.
check here (ask them for parts availability
https://www.defy.co.za/product/combi-c300-eco-wd-m/
Hope this helps