If the chain does not move but the motor runs then you have stripped the internal gears. I would replace here. These chain glide units are not very strong. There might be a chance the chain is telescoping down the rail but the trolley is not hooked up. Pull the red cord back toward the motor to engage. Thanks BB
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If the chain does not move but the motor runs then you have stripped the internal gears. I would replace here. These chain glide units are not very strong. There might be a chance the chain is telescoping down the rail but the trolley is not hooked up. Pull the red cord back toward the motor to engage. Thanks BB