Hello, Sparkles.I'd suggest: power the phone off, remove the back cover, remove and reinsert the battery, replace the back cover and try again.If still a problem, contact your service provider.Hope this helps.
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Hello, Sparkles.
I'd suggest: power the phone off, remove the back cover, remove and reinsert the battery, replace the back cover and try again.
If still a problem, contact your service provider.
Hope this helps.