The rice dries out in the "keep warm" mode
My rice cooker is about 4 years old and in the the last 4 months, the top of the rice completely dries out when left in the "keep warm" mode while water seems to collect in the bottom of the pot. I can no longer keep the rice warm otherwise I have to throw the whole pot of rice out. I can't figure out what is causing this to happen and really want to try to fix it.
Kitchen Appliances - Others - Zojirushi - NH-VBC18 10-Cup Rice Cooker
Answers & Comments
You have a strange problem. I use my rice cooker often and the only thing that I can think of that may be casing your problem is if the steam vent is clogged. A clogged vent would cause the steam to condense and run to the bottom.
With the machine empty of food, you could try pouring hot water through the vent to see if this clears any clogs. If it does not, it could be other problems that I can tell you will cost more money to fix than to replace with a new Rice cooker.
Good Luck.