The screen of my Sansa Clip 2GB showed illegible signs two days ago when I last played it, but I could get songs playing. Through my computer I then cleared all playlists, deleted the songs etc. Then put songs back on through Windows Media player. But now the player's screen keeps black (the blue rings lights up though when I ) and I cannot play songs. Correction, now the blue ring does not light up anymore, when I switch the device on. Also, when I use WMP or Windows Explorer, it cannot find the Sansa Clip. I downloaded the firmware updater, but it cannot find a player to update either. This looks like a terminal case. Is it? Please help!
Audio Players & Recorders - SanDisk - Sansa - Sansa Clip MP3 Player
Answers & Comments
Hello,
Restoring your player can be done in 2 main steps:
>>1. For updating the firmware, the player should be switched to MSC mode.
This could be done through the menu. When not knowing what the display shows, use the forcing method in next link:
http://kb.sandisk.com/app/answers/detail/a_id/61/sno/0
See the Sansa Clip steps below:
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.
<<
>> 2. Once connected in MSC mode you can use the firmware updater when having Windows operating system, see next page:
http://kb.sandisk.com/app/answers/detail/a_id/300/kw/firmware%20updater/r_id/101834
<<
For others who have MAC or Linux operating system you can not use the firmware updater: firmware should be manually downloaded from Sansa Forums and installed afterwards:
http://forums.sandisk.com/sansa/
If this was helpful I'd appreciate your answer.
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