The screen shows that it is unplugging I have had for less than a year and only used about 15 times item no.Q4-01 serial no. ML07120860016 I took it back to the store and they would not do anything for me. I am so disappointed in this product I am on a limited income and can not afford to go buy another one. I was so excited about having it and it stoped working whenI was out and I got lost trying to get home because I was depending on itto work. Thank you for your help. Gail Ford 3455 Dalewood Ave SE Cedar Rapids IA 52403 Phone 319 366 3086
GPS - Nextar
Answers & Comments
Unscrew the tip of the cigarette lighter plug (grey, silver or black small ringon the tip)
inspect the fuse inside, be carefull not to lose the spring behind the fuse.
if fuse is blown replace with same new fuse.
put it back together the way you took it apart.
plug it in and see if you still get the message.
let me know if you need further assistance
sometimes just that screw being a little lose will cause an intermittant power error message as it gains and loses power.
Ask to the shop to test a replacement cable, I will check if there is any factory guaranty for your unit.
Click here to opens Nextar support: http://www.nextar.com/frontend/support.a..." target="_blank" rel="nofollow" >Support
or call +1 (888) 849-0846 (US) or 0800-047-0126 (UK)
If your unit is defective, and less than one year old, you may be offered a replacement.
You may be asked to register your product, better registering before calling, Click Here for Product Registration
Try submitting the problem to Nextar, tell them that the cable is defective and ask a replacement. They donot offer a factory guaranty , but they may offer you a replacement.
Click here to open the contact form.
You can also buy replacements from Ebay, contact the seller to ensure that is compatible with your model before buying.