The Shark mop gets warm but does not produce steam. This is the second mop I have owned. Bought a new one as I had the same problem with the first
Vacuums - Shark - S3501 Steam Pocket Floor Mop With 5 Cleaning Pads & 2 Quick...
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Answers & Comments
Just a guess, but I think you have hard water problems. Pour some vinegar into the mop, heat it, allow to cool, pour it out, rinse, repeat. Afterwards, use distilled water if available, otherwise, after every 5 - 10 uses, use the vinegar to remove the minerals from the heating elements. Let us know if this works!
The vinegar solution was helpful, but by changing the mop head discovered the problem was in the head not the mop. I am soaking the head.
Soaking the head in vinegar did not help. I had to get a new head. Thanks for your help and distilled water is on the list.
I posted this video explaining how I cleaned out the heater core.
http://youtu.be/S4NglGXVv50