Hi there, Please check if there's a button that will let you switch modes from Radio to another input device. It could be that you are on the wrong input mode that's why the sound is not coming out from the speakers. Usually it's Aux or Source that you have to press to toggle between input options, you can refer to the user manual for changing the input modes. Otherwise try another player and see if it will play if the same thing happens on all external music devices then the problem might be the port where the input device are connected, might be a loose connection inside and it would have to be soldered. Hope this helps!
Answers & Comments
Hi there,
Please check if there's a button that will let you switch modes from Radio to another input device. It could be that you are on the wrong input mode that's why the sound is not coming out from the speakers.
Usually it's Aux or Source that you have to press to toggle between input options, you can refer to the user manual for changing the input modes.
Otherwise try another player and see if it will play if the same thing happens on all external music devices then the problem might be the port where the input device are connected, might be a loose connection inside and it would have to be soldered.
Hope this helps!