Yeah, im having the same problem, I believe its the pen, because it has fresh batteries and turns on, but the stylus doesn't respond

Hello,

If you are in the US, you can call their Consumer Services number at:

1-800-701-5327

They will be able to help you get a new one.

Thanks for using Fixya.

They no longer support the 58-000 so I have no idea where to find a replacement pen

How do i know if the globe is broken or if i just need a new pen?