The water will not come out of the nozzel- it empties into the bottom chamber where the used cartridges are supposed to go. It also came with 4 orange circles that don't seem to fit on anything. Thank you for helping
Coffee Makers & Espresso... - Lavazza - Espresso Point Capsule Machine
Answers & Comments
The machine needs to be sent in for repair. The o-rings within the boiler have failed which is causing water leakage into the drawer and also around live electrical near the boiler when the machine power is on. This is a typical problem being that these are ware parts. I recommend not using the machine until the leaking problem is fixed. If use continues, further damage may occur to the screws making it difficult to extract them when repairing the machine. Over-all this is a very easy repair as long as a certified technician does the work. ALSO, if the machine has never been used before it simply may need primed. The best solution for this is to press the hot water button and let the pump run. It may take 15-25 seconds before there is water flow.