This is a second Epson TM-375U printer - Each time the power is cycled, the printhead moves to the left one space, the Error light flashes and nothing works. The paper load button, the paper feed button, the self-test do not work
Office Equipment & Supplies
Answers & Comments
Hello.
Try resetting the printer, by turning off the printer and turning it back on after about 10 seconds. If the printer still does not work, unplug the power supply cord from the outlet immediately.
If still a problem, from what you are describing, this point-of-sale type printer would need repair - hardware issue.
There is a Warranty of 1 - 2 years. So, if it's still in that period, contact Epson for repair or a replacement.
If not under warranty, contact a qualified service person.
Hope this helps.