This is Model:VBSR3100G1WW - Clothes are so entangled & underneath agitator it's an ordeal just to take them out. Clothes are squeezed so tight, wrinkles are permanent. To add fabric softner a second wash is neccessary. I could go on and on with the woes this washer has created. HydroWave Sound is the least needed for an efficient & effective Washing Machine. Somebody goofed seriously
Washing Machines - Hotpoint