Hi there, The issue that you are describing looks like a video card problem. As a general rule, try these resources (use all the steps): - Check the website of your video card manufacturer and update the drivers. - Go to the video setup on your PC (may be different for different versions of Windows and video card); for most, click on an empty part of the windows Desktop, click on Settings => Advanced => Troubleshoot). Back the accelerations slider to the left, one level each time and see if the problem disappears. For Windows 7 => Right Click on your desktop => Personalize =-> display => Change Display settings => Advanced. - Right click on the wallpaper (look for a place without icons)=> Properties => Settings => Advanced => Open GL => Compatibility Settings => Force 16 bits => Apply => OK. - Set your video color depth at 24 or 32 bits ("true color") - Go to www.microsoft.com/directx, and see what version is current and check if you have this version installed in your computer. - Some NVidia card users reported additional problems => in this case change the color settings from 32 bit to 16 bit.
Now, if you the accelerations controls are not available, this means that you don't have a dedicated memory for video. In this case, go to the control panel of your video chip / adapter => performance => move the control and set down the performance. This may help.
The best resource to get solutions with Punch software: get the e-books of Patricia Gamburgo (one of them is free) https://www.smashwords.com/books/byseries/1234
Answers & Comments
Hi there,
The issue that you are describing looks like a video card problem.
As a general rule, try these resources (use all the steps):
- Check the website of your video card manufacturer and update the drivers.
- Go to the video setup on your PC (may be different for different versions of Windows and video card); for most, click on an empty part of the windows Desktop, click on Settings => Advanced => Troubleshoot). Back the accelerations slider to the left, one level each time and see if the problem disappears. For Windows 7 => Right Click on your desktop => Personalize =-> display => Change Display settings => Advanced.
- Right click on the wallpaper (look for a place without icons)=> Properties => Settings => Advanced => Open GL => Compatibility Settings => Force 16 bits => Apply => OK.
- Set your video color depth at 24 or 32 bits ("true color")
- Go to www.microsoft.com/directx, and see what version is current and check if you have this version installed in your computer.
- Some NVidia card users reported additional problems => in this case change the color settings from 32 bit to 16 bit.
Now, if you the accelerations controls are not available, this means that you don't have a dedicated memory for video. In this case, go to the control panel of your video chip / adapter => performance => move the control and set down the performance. This may help.
The best resource to get solutions with Punch software: get the e-books of Patricia Gamburgo (one of them is free) https://www.smashwords.com/books/byseries/1234