Tissot lelocle is loosing too many seconds a day and second hand jumps several times between second 10 and 25. Is there anything broken?
I just got a new tissot lelocle 5 days ago and since then Ive been wearing it. This is not the first automatic watch I own and today I notice some behavior that Im sure is not normal. The second hand stops for miliseconds in diferents parts of the 60 second cycle, always in the same places. It happens between second 10 and 25 where it jumps several times. First I noticed the watch was loosing too many seconds a day, then I found this. Also, I noticed some resistance when pulling the crown out to position II so I put it back in a twisted back and forth to try to unlock anything holding the crown to go out freely. After I succeed to get to position II, I pulled the crown back in and the second hand just didnt move again, I had to shake the watch, even gave it a little tap against my desk to get it working again and thank god it worked. Should I throw it away? Im very dissapointed on the quality of this time piece and tissot.
Watches - Tissot
Answers & Comments
I would be interested to know why sending an obviously faulty new watch back to the retailer (Amazon presumably?) is not an option? Latin America is on the same planet Earth.
Fake goods is a huge industry and some of the packaging is so good it fools experts.
The watch is useless as it is and to continue using it in the current state could be making the fault worse. If the case is opened by anyone except an authorised Tissot dealer/repairer any warranty it has would be void - if it is a genuine Tissot.
If it is fake you bought something that is worth about a tenth of the cost (if it worked properly) and Amazon would need to know about it - ideally it should be returned.
You could contact Tissot and ask if they have an authorised repairer where you are. Most expensive watches have a serial number engraved on the case and that might mean something to Tissot...
Take it back for a warranty inspection / repair or refund
maybe it is not genuine brand but a knock off in which case the manufacturer would like to be told about
so what is the problem
takes a bit of time to make sure it is repaired