You need to reset the lock, so it will be set to the correct handing (left or right hand door).
Open the door and extend the lock bolt. Remove the battery. Press the reset button three times and wait 20 seconds. Push and hold the lock button, while inserting the batteries. Hold the lock button until the bolt starts to move. Allow the lock to complete it's learning cycle.
Answers & Comments
You need to reset the lock, so it will be set to the correct handing (left or right hand door).
Open the door and extend the lock bolt. Remove the battery. Press the reset button three times and wait 20 seconds. Push and hold the lock button, while inserting the batteries. Hold the lock button until the bolt starts to move. Allow the lock to complete it's learning cycle.
Program a new code and test.