TomTom GO700 When I turn on my TomTom all I get is a picture of a TomTom and a flashing red cross. I have tryed to back-up and restore using TomTom home 2 and also tryed to reset with no success... I wanted toupdate an address but something happened now all I get is a red cross and a picture of tomtom. I tried to back up and restore but nothing
GPS - Tomtom - GO - GO 700 GPS Receiver
Answers & Comments
Hi there
- Vista: Go to Organize > Folder and Search Options, click on the View tab and select the option Show hidden files and folders.
This happens because files on your card are corrupted after an unsuccessful download.
If you have a card backup at hand, put the card into a computer, format it , and restore backup.
After that the TOMTOM will restart working normally.
If you did not make a copy or backup of the original card, or you cannot reach the computer hosting the last backup.Then follow the procedure below to restore your target="_blank"> Uninstall the application
2. Reinstall the application
We highly recommend backing up your device before continuing.
This will preserve any maps and voices you may have purchased.
1. Connect your device to your computer.
2. Go to Computer (Vista), My Computer (XP) or your Desktop (Mac).
3. Double-click the TomTom disk drive to open your TomTom.
4. Make sure that hidden folders and files are shown. To do this:
- XP: Tools > Folder Options..., click on the View tab and select the option Show hidden files and folders.
TomTom GO700 - 2053_02.gif/uploads/images/2053_02.gif" alt="2053_02.gif" />- Mac: With the exception of some system files, your Mac should already show all hidden files and folders on the TomTom drive.
5. Identify the map folders on the TomTom. These are named for countries or regions such as USA_and_Canada, North_America or any other country or geographical region.6. Delete all files EXCEPT these map folder(s) and the folder titled ASR, if it exists (the ASR folder will not appear on every device).
7. Properly disconnect the TomTom from the computer and exit TomTom HOME, if it is open.
- Vista/XP: Right-click the TomTom drive and choose Eject.
- Mac: Drag the TomTom drive to your Trash.
8. When the TomTom boots you should see a screen with the flashing X.Proceed to reinstall the application (below):