Top thread gets caught up by 'finger' on the turning housing that the bobbin fits into
Not sure about model but assume the solution to this problem would be common. The machine worked ok until just now.
Washing Machines
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Answers & Comments
There are many sewing machine help videos on youtube. I searched for tension. If that isn't your problem the problem that you have keep looking.
sewing machine tension YouTube
sewing machine threading YouTube
sewing machine thread jam YouTube