Tray won't open
Unit has power. Was working fine, then drawer refused to open. I've tried taking it apart but haven't gotten down to the tray drive yet. Any advice?
Computers & Internet - BenQ - (1650V0C4) Internal DVD Drive
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Answers & Comments
Hi
You'll need to press the manual eject button on your DVD drive. Locate a small hole located underneath the DVD drawer. Use a safety pin or a paper clip & insert it into the hole. Push the pin gently in the hole and it will open partially. Pull the tray and check for any obstructions in the tray's path.
Daniel Scott