I had the same problem. I found out that the only way the DVD will open is if you set the TV to DVD input only. You do this by using the input button on the front of the TV. For some reason, they made the DVD to only work on this setting. Hope that helps! :)
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I had the same problem. I found out that the only way the DVD will open is if you set the TV to DVD input only. You do this by using the input button on the front of the TV. For some reason, they made the DVD to only work on this setting. Hope that helps! :)