Hi Erica,Black box is a closed caption without a text. To resolve the issue, go to the menu, navigate to CC (closed caption), turned it off.Hope I helped you.Have a nice day!Jdvillanueva
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Hi Erica,
Black box is a closed caption without a text. To resolve the issue, go to the menu, navigate to CC (closed caption), turned it off.
Hope I helped you.
Have a nice day!
Jdvillanueva