Two people I know have Alcatel phones with Viaero service. The phones will allow internet and accessing and signing into certain websites such as facebook and yahoo but neither phone will allow you to sign into the gmail or wells fargo sites. It will bring them up but will not allow the page to pass the sign in page. Is this a common issue that may have a fix or workaround? We called customer care and they sent GPRS settings via email to the phone and that did not resolve the problem