Hi. Probably this already a hardware issue with your keyboard, you can double check this by updating first the keyboard driver, or try going to safe mode first to double check if this just a sotfware issue. Turn off your machine and right after you turn it on you should continously press the F8 button to how the Safemode menu, then choose safemode. On the safemode try using the keyboard if its still doing the same thing, and if yes this already a hardware issue. Last you could also try powerdraining it by removing the battery and unpluging the ac adapter then press and hold the power button for 20 seconds while the battery and ac adapter is out, after that place back the battery and plugin the ac adapter and turn on your computer and try the keyboard, if its still doing the same thing, then you should call Lenovo tech support if your machine is still under warranty and they would just replace your keyboard without any charge. This there number for LENOVO IDEAPAD: US/Canada: Available 24/7 1-877-4LENOVO (1-877-453-6686) Australia: Available 24/7 1300-557-073 New Zealand: 9am-9pm Mon-Fri 0800-446-833
LENOVO THINKPAD: US/Canada 1-800-426-7378 Australia 1-300-880-917
Answers & Comments
Hi. Probably this already a hardware issue with your keyboard, you can double check this by updating first the keyboard driver, or try going to safe mode first to double check if this just a sotfware issue. Turn off your machine and right after you turn it on you should continously press the F8 button to how the Safemode menu, then choose safemode. On the safemode try using the keyboard if its still doing the same thing, and if yes this already a hardware issue. Last you could also try powerdraining it by removing the battery and unpluging the ac adapter then press and hold the power button for 20 seconds while the battery and ac adapter is out, after that place back the battery and plugin the ac adapter and turn on your computer and try the keyboard, if its still doing the same thing, then you should call Lenovo tech support if your machine is still under warranty and they would just replace your keyboard without any charge. This there number for LENOVO IDEAPAD: US/Canada:
Available 24/7 1-877-4LENOVO (1-877-453-6686)
Australia:
Available 24/7 1300-557-073
New Zealand:
9am-9pm Mon-Fri 0800-446-833
LENOVO THINKPAD:
US/Canada 1-800-426-7378
Australia 1-300-880-917
Hope this Helps